• Industry Leaders Launch Electronic Visit Verification Workgroup for Home Care


    Industry leaders Carewatch, Dial-n-Document, Sansio, and CellTrak announced today the launch of the Electronic Visit Verification (EVV) Standards Workgroup for Home Care.  The EVV Workgroup will assist in the development and definition of acceptable uniform standards for the implementation of EVV so that payers for home-based care programs may have the confidence to adopt free market, standards-based solutions that will help both payers and providers:

    • Save time and money
    • Enhance compliance
    • Improve service delivery


    Fraud and abuse costs payers and taxpayers billions of dollars annually and home care’s distributed  delivery environment makes accountability of visits and services more challenging than in centralized, facility-based care models.  The benefits of home-based care delivery are extreme, from both a cost savings and a patient results perspectives.   EVV, when combined with manageable policies and procedures and integrated back-office scheduling/billing/payroll software, can significantly improve accountability to assure states that services are being delivered to recipients when and where providers claim they are and providers are able to manage this service delivery with reasonable, sustainable expense.

    The mission of this EVV Standards Workgroup for Home Care is to provide education and raise awareness on the merits and advantages of available full-featured EVV solutions to stakeholders including payers, back-office software vendors, homecare and hospice providers, and home care recipients.

    There are a large number of viable, feature-rich EVV options available in the home care technology marketplace today for selection by agencies.  The most commonly used method of EVV is Telephony, but other options also exist and are listed under the EVV Types menu at www.EVVworkgroup.org.  Most of the industry’s reputable back-office agency management software vendors offer EVV-capable options for data collection which are tightly integrated with scheduling, billing, payroll, and patient management functions.

    Home care agencies are increasingly providing diverse services to recipients in multiple jurisdictions for multiple payers and many agencies already use back-office systems with EVV data collection to effectively manage this environment.   By establishing a standard for payers to consider when drafting certification and participation language, these integrated EVV capable systems can provide the maximum benefit for the industry and home care agencies can utilize the software and EVV solution that works the best for their business.

    Payer-mandated or payer-managed EVV strategies on the other hand, do not allow home care agencies to realize many of the other very significant benefits of electronically collecting visit information via their integrated software solutions and creates an inefficient “silo” effect across jurisdictions and program types.  The EVV Standards Workgroup for Home Care believes this model forces duplication, adds cost and complexity, and creates data integrity concerns by having relational data such as time and attendance, scheduling records, services, client records, and billing in multiple places.

    About the EVV Standards Workgroup for Home Care:

    The EVV Standards Workgroup for Home Care, maintains a social networking site managed by home care industry experts and designed to provide a central repository of ideas and information related to a free market, standards-based approach to EVV (Electronic Visit Verification) in home care.  More information can be found at http://www.evvworkgroup.org/