Customer Support Excellence

Time and time again, HomeSolutions.NET^® customers have provided testimonials stating our customer support sets us apart, and the web-based self help tools we provide enable them to maximize their investment in our products and services.  Our goal is to provide our customers the application and industry knowledge to use HomeSolutions.NET^® as a strategic tool to achieve business success.

“The system and training are superb!  I had been following the vendor exhibits for two years and had seen multiple demonstrations.  HomeSolutions.NET® is user-friendly and superior to any other vendor in the home health industry. Kudos to your company for such a magnificent accomplishment!”  

Janet Kortrey, RN, BSN, CHCE
Administrator
Southern Regional Homecare

   Intuitive Customer Web Portal

Web-based eLearning and Webinars

Web-based Ticket Management

Tracked Enhancement Requests

Searchable FAQs & Industry Links

Secure, Encrypted Web Messaging

Live, Online Assistance & Shadowing

 

   Professional Expertise

Free Core Classroom Training

Web-based and Onsite Consulting

Automatic Software Updates

Call Center Phone Support 7AM-6PM

Emergency After Hours Support

Maintenance and Support Fully Inclusive of Subscription Price

 

Over 95% of Support Calls Answered in Less than 60 Seconds!

Sansio’s Customer Support will partner with you to provide support services to your organization. Customer support is our specialty, and we're passionate about it. Our highly trained, knowledgeable, support experts are available to provide assistance. Our corporate culture is designed around rapid customer responsiveness, both in addressing immediate needs and incorporating product feedback into our solutions.

We believe that having your business is both a privilege and a responsibility. We hope to maintain that business by providing you with solutions to meet your IT needs in the industries you serve. As your solutions partner, we are dedicated to enabling your success.

Click Here to sign up for a personalized Web-Demonstration
or contact Home Care Software Sales at (877) 506-2747.